Listening is Not the Same as Hearing.
Hearing refers to the sounds that you hear, whereas listening requires more than that, means being aware of both verbal and non-verbal messages.
If there is one communication skill you should aim to master, then listening is it.
Listening is so important that many top employers provide listening skills training for their employees. This is not surprising when you consider that good listening skills can lead to: better customer satisfaction, greater productivity with fewer mistakes, increased sharing of information that in turn can lead to more creative and innovative work.
Many successful leaders and entrepreneurs credit their success to effective listening skills.
Have a great Sunday and be the best Listener!!